Urgent Help
IS THIS AN EMERGENCY?
Are you or others in danger? Do you need an ambulance or the police? 24 HOURS
Lifeline
24 hour phone line for crisis support and suicide prevention. 24 HOURS
13YARN
24 hour crisis phone line support for Aboriginal and Torres Strait Islander people. 24 HOURS

Welcome Packs

Our Welcome Packs are a starting point for new clients to get to know YSAS.

These packs will help young people, family and carers to better understand who we are, how we help, your rights and responsibilities at YSAS, how to provide feedback and complaints and more.

Click to download the PDFs below.

Welcome Pack for Young People

Read this Welcome Pack for Young People if you have recently been connected with YSAS.

Welcome Pack for Family and Carers

Read this Welcome Pack for Family and Carers if a young person in your life has recently been connected with YSAS.