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If your question is urgent please call the YSASline for free confidential support 24 hrs a day on
1800 014 446

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Need help?

We provide free, confidential support.
Mon - Fri, 9am - 8pm
1800 458 685
Worried about someone you care about? NEED HELP NOW?

Need help?

We provide free, confidential support.
Mon - Fri, 9am - 8pm
1800 458 685
Worried about someone you care about? NEED HELP NOW?
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Alternatively you can contact us by:
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PO Box 2950
Fitzroy Victoria 3065

Tel: +61 3 9415 8881
Fax: +61 3 9415 8882
Email: admin@ysas.org.au

FAQ's

If you have an urgent question, please call our 24 hour YSASline 1800 014 446.

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10 FAQ's
Where can I get Mental Health support?

Mental health issues for young people are really common. You can get support and advice from a few different organisations listed here

Where can I get food?

Being hungry can make everything else harder. If you are having trouble finding food there are places you can go to that provide free or really cheap meals. Check out the list of places and times here.

Where can I get Drug + Alcohol Support

There are many places that can provide Drug + Alcohol Support for young people. You can call YoDAA to work out what the best service is for your needs. 1800 458 685
You can also check out the Drug + Alcohol support page for others who can help.

What are the 24 HR Phone Lines

YoDAA line 1800 458 685 is available 24hrs to provide free and confidential advice about drugs and alcohol.  You can find others here

Am I alone?

Many young people have a tough time with drugs and alcohol. YSAS alone works with over 2000 young people in Victoria every year who are faced with various challenges like drug and alcohol use, mental illness, family problems and social disconnection. Don’t feel weird about asking for help. 

You can check out other peoples stories here or give us a call on the YSASline  for a chat 1800 014 446

Am I an alcoholic?

Alcoholism or alcohol dependence depends on who you are and your specific situation.  There are however, some common signs that you may be dependent on alcohol.

  • Being unable to control or manage your drinking
  • Feeling like you need a drink first thing in the morning after waking up
  • Having memory lapses when drinking
  • Getting into trouble (arguments, fights) regularly when drinking
  • If you are concerned about your alcohol consumption please

If you recognise any of the signs above or you are just worried about your alcohol use or someone you care about  give us a call on 1800 014 446 and we can help you work it out. You can also check out our programs and services or read some helpful articles about alcohol.

How long will it take me to get better?

There is no rule around how long your journey to better health will be. It really depends on your situation and your goals. It will take time to work through what's behind your drug or alcohol use and there may be some ongoing challenges that you will need to work through. YSAS provides programs and services  to support you through the different stages of the process. Taking it one day at a time is often the best approach. 

How do I know if I need help?

If you feel that your drug and alcohol use is affecting your life in negative ways, it is always best to deal with it as soon as possible. Some of the articles on this site might help or you can call us  for free confidential advice , we can help you identify the type of support you might need or just have a chat.
Call the YSASline on  1800 014 446

Do YSAS services cost money?

YSAS Youth Programs and Services are fully funded through the Victorian government, through fundraising and donations. They are free for young people between the ages of 12-21.

Am I addicted to drugs?

Most drugs can cause dependence if you use them often over a long period of time. Dependence can vary from one person to another. If you use drugs regularly you can develop a tolerance, which means you have to keep on taking more of the drug each time to get the same effect.

A sign that you are becoming dependent on a drug is that you start to crave that drug and this becomes a priority in your life.

If you're worried about your drug use and it's affecting your life in negative ways that make you unhappy, give us a call and we can help you work out the best step to move move forward. Click here for helpful articles or check out our programs and services.

Need help now? We provide free, confidential support

Mon - Fri, 9am - 8pm: 1800 458 685
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